Privacy Policy

PRIVACY POLICY

This Privacy Policy (“Privacy Policy/Policy”) discloses the privacy practices for Evo11ve (“Evo11ve”, “We/we” or “Us/us”) with regard to collection and use of the Personal Information (defined hereunder) of the, customers, vendors, employees and the users (“You/you” or “Your/your”) and use of the online platform www.evo11ve.ai (“Website”). This Privacy Policy along with Terms of Use describes our practices regarding, including your choices in relation to, how we collect, store, use, share and secure your Personal Information across our Website. It also describes your choices regarding use, access and correction of your Personal Information and your rights in relation to your Personal Information and how to contact us or supervisory authorities in the event you have a complaint. This Privacy Policy and Terms of Use outline how we collect, store, use, share, and secure your Personal Information on our Website, including your choices. It also explains how you can control your Personal Information, including accessing and correcting it, as well as your rights and how to contact us or regulatory bodies if you have a complaint. By agreeing to this Privacy Policy and accepting the Terms of Use, you consent to the gathering, utilization, and transmission of your Personal Information as outlined in this Privacy Policy. If you disagree with the terms of this Privacy Policy, refrain from using/accessing this Website. We will regularly check this Privacy Policy to ensure it remains current. In case you are only a guest, bear in mind that this Privacy Policy may be modified at any time with no prior notice. To ensure that you stay informed about any updates, please check this Policy regularly. If you are a user registered with us, we will inform you prior to any changes made to this Policy and allow you to review the updated Policy before deciding whether to continue using our services. Personal Information refers to any data that can identify you as an individual ("Personally Identifying Information") or can be linked to you indirectly through Personally Identifying Information. Please be aware that the term Personal Information in this Privacy Policy encompasses sensitive personal data or information as required by relevant laws.

COLLECTION OF INFORMATION

As a visitor, you have the opportunity to explore our Website to learn more about our Website. As a visitor, there is no obligation for you to give us any Personal Information. Upon visiting the Website, we gather and save specific data to enhance security, review patterns, and manage the Website in order to aid us in enhancing customer satisfaction. We utilize this data to assess traffic behavior on our site in order to enhance its utility for our users

Your Personal Information is gathered when you sign up with us, show interest in learning about us or our products, engage in activities on our Website, or reach out to us in any way

Your Personal Information will be gathered only when there is a legitimate reason, such as meeting legal obligations, fulfilling a contract, pursuing legitimate interests, or with your consent.

In certain situations, we may be required by law to gather Personal Information from you or may need it to safeguard your well-being or that of someone else (e.g. for security purposes or to verify your identity.)

Our main objective in gathering your Personal Information is to offer you a secure, effective, seamless, and tailored experience. This enables us to offer courses, study resources, and tutorials that are tailored to your needs, while also personalizing our Website to enhance your safety and convenience.

The main objective of obtaining your Personal Information is to offer you a secure, effective, seamless, and personalized experience. This enables us to offer classes, learning materials, and guides that are tailored to your needs, as well as to personalize our website for a more streamlined and secure user experience. Additionally, we utilize your Personally Identifiable Information in conjunction with other data to gain a better understanding of our users and enhance the content and features of our Website. The knowledge we gather from you allows us to customize and enhance your Website experience. We do not provide this information to third parties on our own accord, and we do not use it for any other reason than what is stated here. When you visit our Website, as part of a purchase of one of our services or registering on our Website, we may collect a variety of Personal Information that you will voluntarily provide to us via one of our contact forms, via a chat or phone session, such as:

Contact Information, such as name, email address, display picture, mailing address, phone number, IP address, geographic location, or phone number.

Information to enable us to check and verify your identity, e.g., your date of birth, mark-sheets, Passport/Aadhar/Voter ID details.

Billing Information, such as debit card number, credit card number and billing address.

Unique Identifiers, such as username or password.

Reviews or ratings, syllabus and course preferences, account settings, (including preferences set in the " Account " section of our Website)

Information provided to us through our service, interaction with our customer service, participation in surveys or marketing promotions.

If you are an employee of Evo11ve, we collect the following Personal Information:

name

address

email address

contact number

date of birth

gender

Pan card number

Aadhar number

Passport number

marital status

nationality

details of family members and dependants

bank account details

education details

blood group

Information about you, your usage of our service, interactions with us, and the device used to access our service is collected by us. This data includes your activity on our Website, like classes, study materials, courses and search queries; information about your interactions with customer service, including contact date, time, reason, chat transcripts, and phone number/call recordings; device IDs or unique identifiers, device/software characteristics, connection details, page view statistics, referral source, IP address, browser/server log info, and data gathered through cookies, web beacons, and similar technologies.

Using backend applications, we strive to enhance services and engagement with teachers, based on the recipient's area of interest. This information may also be requested during other instances, such as when participating in contests or promotions organized by us and/or our partners.

If you utilize a function that demands a payment, choices such as NEFT or Card will be displayed. If you choose to pay with a credit or debit card, we will direct you to authorized payment gateways like razorpay, ccavenue, payubiz, and other registered options. You have the option to store and secure your payment information, such as card numbers, using the gateway. This data is not accessible to us. Secure payment gateway providers handle the processing of all payment transactions. We do not hold any card details (except for the last 4 digits) on our servers

When you make use of our paid products, we monitor and save on our servers the web pages and information you have viewed. This allows us to monitor tasks you've finished and those you still need to review.

The Website has the ability to publicly display the user's complete name and their chosen profile picture. Evo11ve may request additional information such as address, billing information, certificates, and past employment details based on the profile and services being sought.

Evo11ve may employ various technologies like cookies, clear gifs, log files, and flash cookies to better comprehend your interactions with our Website and services in order to enhance your overall experience.

Information usage and retention

We utilize the Personal Information we gather for providing requested services, fulfilling legal obligations, and conducting regular business activities outlined in this Policy.

We will utilize your Personal Information for the purpose of offering, analyzing, managing, and enhancing our services, tailoring a personalized experience on our Website for you (specifically by offering services that cater to your needs), reaching out to you regarding your account and our services, providing customer service, offering personalized marketing, and identifying, preventing, alleviating, and investigating fraudulent or illegal activities.

We also use your Personal Information to determine your rough geographic location, provide region-specific courses, offer personalized study materials and suggestions, identify your internet service provider, handle inquiries and requests efficiently, enforce our terms (such as determining eligibility for free trials), and keep you informed about our services (via email, push notifications, text messages, online messaging platforms) for updates on new website features, promotions, surveys, and to assist with operational tasks like password resets.

As an employee, your Personal Information is utilized for payrolling, attendance recording, tax deduction, remuneration payment, and providing employee benefits like contributing to the provident fund and obtaining medical insurance.

As a vendor/supplier, we utilize your Personal Information for the specific purposes of processing payments and withholding taxes.

Evo11ve functions as a community. We provide various functionalities that enable members to interact and communicate in both public and semi-public areas, like Forums and Teams. Please use common sense and think carefully before posting or sharing your Personal Information in the community spaces of Evo11ve. Take note that any Personal Information you provide can be viewed, gathered, or utilized by others, or may be used to send unwanted messages

SHARING AND REVEALING PERSONAL DATA

We utilize Service Providers, such as other companies, agents, or contractors, to carry out services for us or help with providing services to you. We utilize Service Providers for marketing, advertising, communications, infrastructure, and IT services, for personalizing and improving our service, for handling credit card transactions or other payment methods, for offering customer support, for debt collection, for analyzing and enhancing data (including data on user's interactions with our service), and for conducting consumer surveys. While providing these services, Service Providers may have the ability to view your Personal Information or other information. We do not give permission for them to use or share your Personal Information except when providing their services.

If you work for Evo11ve as an employee or vendor, your Personal Information may be shared internally with relevant departments as needed.

As a user of Evo11ve services, your personal details like name, testimonials, exam scores, and other relevant information regarding competitive exams may be shared on various forms of media, including social media, TV commercials, digital platforms, billboards, interviews, live discussions, as well as our mobile app and websites. The user's parent/guardian agrees to allow the sharing and disclosure of the user's personal information as detailed above, in order to support the user's achievements and for Evo11ve's commercial, promotional, and business strategy purposes

Safety and protection.

We will attempt to implement all necessary measures to safeguard the Personal Information in both digital and physical realms. We will implement technical and administrative security measures to safeguard your information and minimize the chances of loss, misuse, unauthorized access, disclosure, and alteration. We possess a standard SSL certificate that assists in establishing a secure connection between our server and users for transmitting data or performing actions. We employ firewalls and data encryption, along with physical access controls to our data centers and authorization controls for information access, as part of our security measures. User passwords are encrypted with 64-bit encryption and stored because users often use the same password on different sites, to avoid theft, piracy, or unauthorized access. If you think your account has been misused or compromised, reach out to us by emailing grievance@Evo11ve.com.

We do not share your Personal Information with third parties for marketing purposes unless you give permission and we only utilize your information as outlined in the Privacy Policy. We consider safeguarding your privacy to be a crucial principle within our community. We clearly understand that you and your are in agreement.

Your Personal Information is stored and processed in computers in India, safeguarded by both physical and technological security mechanisms. Our privacy principles are verified and certified by third parties. If you do not agree to your Personal Information being transferred or used in this manner, please refrain from accepting this Privacy Policy.

We never rent, trade, transfer, or share your Personal Information that we have collected with any other company for their marketing purposes without your consent. We have the right to disclose your Personal Information to any third party who requests its disclosure in accordance with the law

Ensuring the security of your personal information.

We have security measures in place to avoid any accidental loss or unlawful access of your Personal Information. Personal Information will only be processed in an authorized manner and under a duty of confidentiality. We have measures in place to address any suspected data security breach. If we are obligated by law, we will inform you of any relevant authority regarding a potential data security breach.

Regardless of what is stated in this Policy, we cannot guarantee complete security for your Personal Information. By accessing our Website, you explicitly agree not to take legal action against us in the event of a data breach.

COOKIES POLICY

We send cookies to your IP address, containing character strings, for the browser to uniquely identify and store the user's preferences. Moreover, these files assist in quicker login processes and serve as a tool for analyzing user preferences. The information obtained from the user's IP address allows us to improve our offerings by providing more content in popular areas.

Cookies are utilized on our Website to recognize the sections you have accessed on our Website. A cookie is a tiny bit of information saved on your computer or mobile device through your internet browser. Cookies are utilized to customize the Content displayed on our Website for you. It is possible to configure the settings of many web browsers to prevent the use of Cookies. If you choose to turn off Cookies, you might not be able to fully utilize features on our Website. We do not include personal information in cookies

Parties not directly involved and connections

We may share your information with other companies within our organization. We might also share your information with our agents and subcontractors in order to assist us with any of the purposes stated in our Privacy Policy. For instance, we might enlist the help of external parties to aid in providing services to you, collecting payments, analyzing data, and offering marketing or customer service support.

Information may be shared with third parties in order to prevent fraud and reduce credit risk. If our business or part of it is sold, we might move our databases with your Personal Information. Apart from the information detailed in this Privacy Policy, we will not sell or share your Personal Information with third parties without your consent, unless necessary for the purposes stated in this policy or by legal obligation. The Website might include advertisements from third parties and links to other websites or frames of other websites. We are not liable for the privacy practices or content of third parties or other sites, or for any third party who receives your data as stated in our Privacy Policy

Our Website may have links to other websites that are not directly controlled by us. These websites might have their own privacy policies in place. We are not in charge of or accountable for linked websites, and we offer these links only for the convenience and information of our visitors. Accessing those linked websites is at your own risk. These websites do not adhere to this Privacy Policy. You need to review the privacy policies of each individual website to understand how the operators of those third-party sites will use your personal information, if applicable. Furthermore, these sites might have a connection to websites belonging to our partners. The Privacy Policy does not apply to our affiliates' websites, so make sure to review their privacy policies to understand how your personal information will be used by the website operators.

Providing expert advice and guidance.

We rely on external parties for assistance in delivering services to You such as handling service requests, processing payments, tracking site activity, conducting surveys, managing our database, handling emails, managing content, and providing overall performance data on our Website to us and a specific audience

OPTION

You have the option to tailor how we use your personal information for contacting you, sending marketing materials, delivering personalized ads, and managing your account login status.

If you do not want to get marketing messages from us, you can opt out via the email link or adjust your communication settings. You can contact us through chat, WhatsApp, phone call, or email to prevent receiving promotional messages. Remember, we do not give away or lease your personal data to outside companies for advertising reasons unless you have explicitly agreed.

Rights on Ownership

Owner ship of all rights, including copyright, in this Website belongs to us or is licensed to us. The utilization of this Website or its content is prohibited.

Copying or storing the contents, whether in whole or in part, for anything other than personal, non-commercial use is not allowed without our approval. You are not allowed to change, duplicate, share, send, show, print, release, sell, license, make new versions or utilize any content from our Website for commercial or public reasons. You are not allowed to change, share, or publish anything from this Website for any reason.

The Site contains copyrighted material, trademarks, and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound, and the entire contents of Evo11ve is protected by copyright as a collective work under the applicable copyright laws. Evo11ve owns a copyright in the selection, coordination, arrangement, and enhancement of such content, as well as copyright or license to use in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. You may download / print / save copyrighted material for your personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication, or commercial exploitation of downloaded material without the express permission of Evo11ve is permitted. If copying, redistribution, or publication of copyrighted material is expressly permitted by Evo11ve, then no changes in or deletion of author attribution, trademark legend or copyright notice shall be made.

You acknowledge that you do not acquire any ownership rights by downloading copyrighted material. Trademarks that are located within or on our Website or a website otherwise owned or operated in conjunction with Evo11ve shall not be deemed to be in the public domain but rather the exclusive property of Evo11ve, unless such site is under license from the trademark owner thereof in which case such license is for the exclusive benefit and use of Evo11ve, unless otherwise stated.

Evo11ve does not have any express burden or responsibility to provide you with indications, markings, or anything else that may aid you in determining whether the material in question is copyrighted or trademarked. You shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission. By submitting material to any public area of the Website, you warrant that the owner of such material has expressly granted Evo11ve the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. You also permit any other end user to access, view, store or reproduce the material for that end user's personal use. You hereby grant Evo11ve, the right to edit, copy, publish and distribute any material made available on the Website by you. If you come across any abuse or violation of these Terms, please report to grievance@Evo11ve.com

THE RIGHTS YOU HAVE REGARDING THE PERSONAL INFORMATION WE COLLECT

You are entitled to revoke your consent by writing an email to grievance@Evo11ve.com at any time, as stated in the Privacy Policy. However, it is important to understand that withdrawing consent will only apply moving forward and will not have any impact on past actions.

To access, review, alter, or rectify your Personal Information or revoke your consent to provide Personal Information, feel free to email us at grievance@Evo11ve.com. We are not liable for the accuracy of the information you provide.

You acknowledge that we may deny or limit your ability to access, modify, or withdraw your consent to provide Personal Information as mentioned above, as required by applicable law, law enforcement requests, or judicial proceedings

Terms of Service

Licensee cannot guarantee that this Website, its servers, or emails sent by us or on our behalf are free from viruses. We are not responsible for any harm caused by using this website, such as compensatory, direct, indirect, incidental, punitive, special, or consequential damages, loss of data, goodwill, business opportunities, income or profit, loss of property, and claims from third parties.

OFFICER IN CHARGE OF DATA PROTECTION

Any inconsistencies and complaints regarding the handling of Personal Information must be reported to the specified Data Protection Officer listed below:

Name : __________________

Designation : _______________

Email ID : ________________

CONSENT TO THE POLICY

The Terms of Use Agreement is incorporated herein by reference in its entirety.

GENERAL

We Change; adjust; adapt:

We reserve the right to change the Terms of Use of our Website at any time without informing you in advance. If you want to close your account because of changes to the Terms or Privacy Policy, you can send us an email at grievance@Evo11ve.com. If you keep using the service, you will be considered to have accepted and agreed to follow the updated Terms of this Website.

Service that is only available to a select group of individuals.

By creating an Evo11ve account, you are implicitly allowing us to take pictures (for analysis), use the camera and microphone for video calls, and save the recordings.

Evo11ve may choose to reveal information.

As mandated by legislation, like for meeting a subpoena, or comparable legal procedures;

To ensure compliance with relevant Terms of Use by investigating possible breaches.

If we have a genuine belief (doctrine of uberrima fides) that revealing information is essential to safeguard our rights, ensure your safety and others, look into fraud, deal with security or technical problems, or comply with a government's inquiry;

Through our reliable service providers who carry out tasks for us and do not have their own purpose for the information we share with them, agreeing to and following the guidelines outlined in this.

Guideline:

To prevent any immediate danger to the rights, property or safety of the Application/Website, our users, or the general public in accordance with legal requirements.

By collaborating with external service providers to customize the Application/Website/Services/products for enhanced user satisfaction and to conduct behavioural analysis;

Internally collaborating with the appropriate departments to make salary payments, deduct taxes, obtain medical insurance, etc

Governing Law and Jurisdiction:

In the event of any dispute arising between the parties with respect to this Agreement, the same shall be referred to the Sole Arbitrator and the arbitration shall be in accordance with Arbitration and Conciliation Act of 1996. The language of arbitration proceedings shall be English. The seat and place of arbitration shall be Chennai and the decision of the Arbitrator shall be final and binding on both parties herein.

This contract shall be subject to the exclusive jurisdiction of courts in Chennai, Tamil Nadu, India and shall be governed by the Indian laws.

Note: This Privacy Policy applies to the Evo11ve Application also.